Who We Are

Carrie Richardson
Carrie RichardsonProfessional Pet Groomer
  • Certified Grooming Professional [City & Guilds]
  • Pet Safety & First Aid Trained [OCN]
  • National Federation Membership [PIF] [BDGA]
  • Dedicated Salon Premises
  • Fully Insured

Our Experience

city-guilds

Scruffies is a family run business, passionate about delivering excellent service and taking great pride in everything that we do. We have invested many hours into establishing our business and ensuring we are correctly trained & keep pace with, the very latest industry tools and techniques.

Whether it’s a pedicure, a relaxing soak in our specialist bath, or a complete make over for your pet, we offer a range of professional grooming services from our fully equipped salon in Mucklestone, near Loggerheads.

In summer of 2014 we completed our practical training achieving ‘merit’ & ‘distinction’ awards in the Level 3 Certificate For Dog Grooming Stylists through City & Guilds. In November 2014 were one of the very first in the UK to sit the new combined on-line examinations.

The certification included a number of theory & practical assessments covering modules such as:

  • Assessing and planning dog grooming work
  • Health checking a dog by a dog groomer
  • Bathing and cleaning a dog
  • Controlling and restraining animals
  • Effective salon management
  • Welcoming, receiving and caring for visitors to site

Our Goals

groomer_logo_pifWe are proud to be a member of the BDGA association and we strive to:

  1. Improve industry standards
  2. Promote responsible pet ownership
  3. Ensure customer satisfaction at all times
  4. Provide our customers with clear and current information about our products & services, in a polite and professional manner
  5. Ensure all staff are appropriately trained to carry out their job role and have a comprehensive understanding of our products, service and procedures
  6. Minimise the environmental impact of our business wherever possible
  7. Promote best practice in animal welfare by observing the Five Welfare Needs:
    1. Diet
    2. Accommodation
    3. Wellness
    4. Sociability
    5. Behaviour
  8. Maintain our working environment to ensure it is fit for purpose
  9. Abide by all current legislation relative to the business
  10. Not bring the pet industry, the Pet Industry Federation or the divisional association into disrepute